This will depend on the type of product you have ordered. We try to turn everything around as quickly as possible but our priority has always and will always be quality. All quotes will state approximate lead time on the product you have ordered.

We have an accounts with various couriers, and can send orders anywhere in the world. Thread Forge has shipping headquarters in Australia, the United Kingdom and the United States to ensure affordable shipping. All parcels will be sent with tracking, which will be emailed to you.

Everything we produce is backed by money back guarantee. At the end of the day, we want all of our customers to be happy with the products and service they receive from Thread Forge. We are happy to completely refund or replace any faulty items, as long as it used in a normal manner and care instructions have been followed.

You can find Thread Forge size charts here. For any other brand, please see their website for more information.

Not only do we offer our range of garments, but we can also supply all of the major brands. AS Colour, Gildan, Biz Collection, JB's Wear, Bisley, DNC, Syzmic, Winning Spirit and much more!

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.