Question 1

How long will my order take?

Accepted Answer

This will depend on the type of product you have ordered. We try to turn everything around as quickly as possible but our priority has always and will always be quality. All quotes will state approximate lead time on the product you have ordered.

Question 2

What shipping company do you use?

Accepted Answer

We have an accounts with various couriers, and can send orders anywhere in the world. 
Thread Forge has shipping headquarters in Australia, the United Kingdom and the United States to ensure affordable shipping. All parcels will be sent with tracking, which will be emailed to you.

Question 3

Do your products have warranty?

Accepted Answer

Everything we produce is backed by money back guarantee. At the end of the day, we want all of our customers to be happy with the products and service they receive from Thread Forge. We are happy to completely refund or replace any faulty items, as long as it used in a normal manner and care instructions have been followed.

Question 4

Do you have a size chart for your products?

Accepted Answer

You can find Thread Forge size charts here. 
For any other brand, please see their website for more information.

Question 5

What blank garments do you use?

Accepted Answer

Not only do we offer our range of garments, but we can also supply all of the major brands. 
AS Colour, Gildan, Biz Collection, JB's Wear, Bisley, DNC, Syzmic, Winning Spirit and much more!

Frequently asked questions

How long will my order take?

What shipping company do you use?

Do your products have warranty?

Do you have a size chart for your products?

What blank garments do you use?